Skip to content
Use case / B2B SaaS

Workspace-aware identity for SaaS products and customer portals.

Give every customer workspace clean Project roles, secure sessions, signed events, and audit trails without rebuilding access logic for each account.

Workspace roles

Project member access

Signed webhooks

Audit logs

A SaaS identity path from customer account to lifecycle signal.

Model the customer relationship once, then let product access, admin visibility, events, and growth workflows inherit the same context.

01

Workspaces

Represent customer organizations, teams, or accounts with clear ownership.

02

Projects

Separate product lines, environments, and customer-facing surfaces.

03

Members

Keep Team Member console access distinct from Project Member runtime access.

04

Events

Attach sessions, webhooks, and audit records to the same identity model.

05

Growth

Use lifecycle context for expansion, onboarding, and customer health.

Role-aware customer portals

Customer admins, members, and support operators can map to different access surfaces without collapsing every user into one role.

  • Workspace roles
  • Project roles
  • Environment-aware access

Events that stay tied to identity

Sessions, signed webhooks, and audit entries stay connected to the workspace and project that produced them.

  • Signed webhooks
  • Session visibility
  • Audit trails

Growth signals with guardrails

Lifecycle and usage signals can support onboarding and expansion while keeping policy and audit close to the relationship.

  • Lifecycle context
  • Plan-aware limits
  • Policy visibility
B2B SaaS

Start with one customer workspace model.

Create a workspace, connect one Project, and give your SaaS product a cleaner identity foundation before access logic spreads.

  • Workspace roles
  • Project member access
  • Signed webhooks
  • Audit logs